No. The tipping system is intended to show extra appreciation. Thus, it is not permitted to sell additional services or products by charging users through the tip system.

You can add or change your bank account for payouts here: https://f2f.com/accounts/creator/payout/opp/

There could be several reasons why your bank account for payouts has not yet been approved. It could be that you have not yet provided all the information. The name of your bank account must be exactly the same as on your ID card. So it is not possible to link the bank account of your friend, girlfriend or neighbor. Do you have a business bank account? In that case we need to convert your account to a business account first. We can arrange this for you if you e-mail your company name and KvK number to creator@f2f.com. Did you fill in all data correctly? It can take up to 3 work days until the bank account is approved.

Your bookkeeper only needs the self-billing invoices to do your bookkeeping. You can download these invoices here: https://f2f.com/accounts/earnings/payouts/

Your current balance includes all payments made in less than 7 days. We always hold these payments for exactly 7 days after which they are automatically transferred to your "available" balance. We do this as a safety precaution so that we can issue refunds or chargebacks when necessary. When amounts are in your available balance you can have them transferred to your checking account.

You can find your self-billing invoices here: https://f2f.com/accounts/earnings/payouts/ You will also receive this invoice by email around the 10th each month.

First, let's reassure you immediately: nobody can just request a refund at F2F.com. Having said that, unfortunately, we do have to deal with a phenomenon that every platform has to deal with: chargebacks. We are happy to explain this to you briefly. When a fan wants to buy content from you, they can do so with several payment methods. The most important ones are credit cards and iDeal/SEPA. We explain the main differences.Credit cardCredit card payments can be charged back by a user by filing a complaint with their credit card company. This can be done for any payment. Fortunately, credit card companies allow us to object to this. We always do that for the Creator. As a result, credit card companies only accept a chargeback if the cardholder can prove their card or details were stolen.iDeal/SEPAPayments for tips, unlocking content in your feed or the Messenger, and buying a new subscription are always made through direct payment via the user's banking app. This payment can never be charged back. The renewal of that subscription is then debited through SEPA. This is where it gets annoying for you as a Creator. Banks always offer the option to charge back automatically debited amounts. Log in to your banking app, and you will see that you can do this for your telephone subscription, for example.Annoying, of course, because as a Creator, you delivered. Even more annoying is that there is no system like with a credit card where we can provide proof that the payment was justified. We, like other platforms, really can't do anything about this because this is the law, and this is not processed via F2F.com, but via the bank. But, of course, we do have measures to prevent this. For example, we block users who do this, and they can only use the platform again after they have paid the payment they have reversed. Then, of course, you will receive that money, as it should be.Why do you automatically renew subscriptions?We can imagine that your first thought is, 'Well, if it's that easy to charge back via SEPA, just make sure subscriptions don't automatically renew if no credit card is used.' We deliberately do not do this: of every automatic renewal that is charged back, 9 are not. You would really miss out on money if we changed this. Hopefully, we have been able to alleviate your concern a bit. In short: just asking for a chargeback is not possible; if it happens, it is due to the law and, unfortunately, not to us, but we will do everything we can to collect your money while at the same time trying to automate your subscriptions as easily as possible (read: earn more money).

Your available balance is your net balance. So you get this amount paid into your bank account. The current balance is all payments made in less than 7 days. We always hold these payments for exactly 7 days after which they are automatically transferred to your available balance. We do this as a safety precaution in order to issue refunds or chargebacks when necessary.

Oh my, there could be several reasons that your payout is on hold. Please email us at creators@f2f.com so we can help you resolve it as soon as possible.

Creators outside the EU currently only have Yoursafe as a payout option. Does this apply to you? Then you will need to create an account with Yoursafe in order to receive payments. Have you previously had an account but live within the EU? Please email us at Creator@f2f.com. We can create a new merchant so you can get paid through Online Payment Platform.

Unfortunately, we cannot refund the VAT retroactively. So it is important to sign yourself up for VAT as soon as possible so we can pay out the VAT to you. You can register for VAT here: https://f2f.com/accounts/creator/vat-settings/

Everything you need to know about payments and VAT can be found here: https://about.f2f.com/blogs/vat-be-gone-en

You can adjust the payout interval (how often and when do I get paid) under the ''earnings'' button in your menu. Next to the overview current and available balance is a ''V'' arrow. When you click this you will be taken to the screen to adjust the payout interval.

It is not possible to have multiple Creator accounts. So you can have a maximum of one active Creator account at F2F. Did you have an account before but had it deleted? Please send an email to creator@f2f.com with the motivation for wanting to start as a Creator again. We will then help you further.

We also do a manual check, besides the KYC one. We use an image of the Know Your Customer procedure and compared this with photos on your F2F account. In some cases, we cannot determine that it is indeed you in your current photos on your F2F account. This happens when all your content is faceless. Perhaps you can send some pictures with characteristics found on the images on your F2F account and send an e-mail to support@f2f.com so that we can fix this. Once you are manually verified you will get a 'purple badge' behind your profile. Fans, Followers, and Creators will know that you are the real deal and that they can trust you. Oh by the way, please don't send us a copy of your ID. This is not allowed by law and we have no other option to delete your message.

Create a trial link for your OnlyFans account through your OnlyFans subscription settings. (Scroll to the bottom of the page, here you will find a button called create new trial link). Share both your OnlyFans username and the trial link you just created on this page: https://f2f.com/accounts/import/ All your posts (with photos, videos, descriptions and likes) will be imported by us and saved as draft posts. We'll send you an email with further instructions when the import is complete. This will explain how to view the posts and then share them with your followers and fans on F2F.

You can change your e-mail here: https://f2f.com/accounts/setup/email/

The payment methods that we offer depend on the country you're in. We offer Visa and Mastercard in (almost) all countries. The current payment options for other countries are: iDeal (Netherlands) Bancontact (Belgium) Sofortbanking (Germany) We are constantly adding payment methods to give you the most efficient and easiest possible choice. In order to manage your payment methods, log in to F2F, click on your profile icon on the top right corner if on desktop or the bottom right corner if on your mobile and click on 'Payment methods'. You can now edit and delete existing payment methods or add extra payment methods.

The Explore is a great place to discover new Creators. You can adjust your preferences for the Explore via the filter button. The filter button is found to the right of the search bar at the top of the Explore.

It is not (yet) possible to delete chat messages and chat conversations. However, you do have the option to archive chat conversations.

To report a specific post you can use the report button. You can find it under the ''share'' button in the post. You can also send the post ID to us at abuse@f2f.com. The post ID can also be found under the "share" button in the post.

You may find yourself in this situation when a direct debit has failed. The subscription will continue but you have not paid for it. As soon as you make the payment you will be able to access the content again. If the subscription has already expired, you can become a fan of the Creator again after payment.

Currently, you can only find the Pay per Message post you purchased in the corresponding chat conversation. So these posts will not appear in the menu under saved/paid posts.

By definition, a subscription is a regular thing. That means you also have to pay for your subscription every period (week, month, day, year) every time you receive your content. Take a newspaper subscription, for example. You continue to receive and pay for the newspaper until you cancel it. To cancel your subscription to a Creator, go to their page and press the ''unfan'' button.

We're so sorry to hear that you want to cancel the subscription 😭 If you want to stop the subscription, go to the creator's profile and then press the ''unfan'' button.

We're so sorry that the verification process is not working for you. Please check your spam folder in your mailbox. It could be that the e-mail has disappeared in there. Is it still not working? Try creating an account with another e-mail address.

How nice that you also want to become a Creator at F2F! To become a Creator you can create an account at F2F and once you are logged in via the button ''become creator'' create a Creator account. Keep your ID and cell on hand, in a few simple steps you can create the Creator account.

We hope you understand the need to protect our Creators from unsolicited, explicit material. Just imagine how much stuff they would receive if there were no filter on this. For this reason it is currently not possible to send unsolicited photos. However, we are currently working on a system where the Creator himself can choose whether he wants to receive photos. Please be patient.

It is only possible to engage in chat conversations with Creators for whom you are a paying fan. Other verified Creators may also engage in chat conversations with one another. If you are indeed a paying fan but still cannot engage in chat, it is possible that the Creator has blocked your access.

We're so sorry to hear you're unable to reset your password. Did this email come to soon and did it all work out in the end? Ignore us. If not, continue reading. First, try resetting your password using the following link: https://f2f.com/accounts/password/reset/ Did you not receive an e-mail? Check your spam folder. Still no resetting link? Ugh, technical issues are the worst, right? Please contact us again so we can take a look at your problem.

In some instances it can take a bit longer to process the payment. In that case, getting access to the purchased content can take a while. Always give it at least 15 minutes before you panic. Most of the time you’ll get access within that amount of time.

Our tipping system is meant solely to show Creators how much you appreciate them. So it’s not to be used as a main paying system for services or products. It’s purely meant as an extra token of appreciation. Are you expecting a video or picture in return, ask the Creator to send you a paid message so you can pay for the content.

We use different badges (checkmarks) at F2F. Spot a purple badge behind the name of a Creator? This means we've checked the identity of the Creator. A light blue badge shows you that it is a wellknown person, like a celebrity, adult star or celebrity. The light blue family badge is reserved for our ambassadors

We’re incredibly sorry to hear that our platform doesn't quite appeal to you. Of course it is possible to delete your account. You can easily do this by going through the following steps: Log in to F2F with your username and password. Click on your profile image in the top right corner if you are on your laptop or, in the case of mobile, in the bottom right corner. Then go to settings and click on ''delete account.'' After entering your password, the account is deleted. You must go through these steps so we can make sure you are who you say you are. Please note, all current subscriptions will be automatically terminated. So we will not charge you anymore but you will not get a refund for subscriptions that have already been running. Furthermore, you will lose access to any exclusive content you may have purchased. Thanks for your interest in F2F and hopefully we will see you again, some day.

We’re sorry to hear that you are not satisfied with your purchase from the Creator. F2F is a platform that allows Creators to be involved and connect with their Fans by making all their content available. This content can be free, sometimes it’s purchased via an one-time payment and some content is part of an ongoing subscription. All applicable interactions between Fan and Creator are within the agreement the Fan has with the Creator. F2F acts only as an intermediary. The general rules and conditions of this agreement are available on our F2F page. F2F facilitates and does its best to give both Fan and Creator the best possible 'experience’. It can of course always happen that a Fan is unsatisfied with the content he or she has paid for, but this is almost always a matter of taste. Just like a movie you've seen at the cinema can be unbelievably disappointing or a book you've just bought ends up in the trash immediately after the first ten pages. Just like a movie theater or a bookstore, F2F doesn’t do refunds after you have already consumed the content. In any case, please note that you can always cancel your subscription by going to the Creator's page and clicking the unfan button. With us, entering into a subscription is at your own risk, since it’s your money. In addition, it is also your right to cancel at any time. However, a refund is most likely not going to happen.