Cookies policy
This cookie statement was most recently revised on February 12, 2025.
What are Cookies?
Cookies are small text files that websites store on your computer or mobile device when you visit them.
First-party cookies are created by the website you’re currently visiting and can only be read by that site. Websites may also use external services, which create their own cookies. These are called third-party cookies.
Persistent cookies remain stored on your computer until they expire or are manually deleted, even after you close your browser. In contrast, session cookies are temporary and are automatically deleted when you close your browser.
How do we use cookies?
F2F uses cookies for the following purposes:
To enable the functionality of our website ( technical and functional cookies)
To generate overall statistics and gain insights in the use of our website in order to improve and optimize our website and services (analytical cookies)
To prevent abuse and fraud in order to safeguard our user’s safety and integrity (essential cookies)
We use the following cookies.
Name: intercom-session
Cookie entity: Intercom
Purpose: Identifier for each unique browser session placed for keeping track of sessions and to provide adequate support. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment.
Retention period: one week
Name: intercom-device-id
Cookie entity: Intercom
Purpose: Identifier for each unique device that interacts with the Messenger. We use this cookie to determine the unique devices interacting with the Intercom Messenger to prevent abuse. It is refreshed on each successful ping.
Retention period: 9 months.
Name: shield_fpc
Cookie entity: Shield
Purpose: identifier for devices connected to the same user. We use this cookie to prevent abuse and fraud.
Retention period: one year.
Name: csrftoken and sessionid
Cookie entity: F2F
Purpose: These cookies are placed to keep track of the sessions and enable its best performance.
Retention period: while the sessionid cookie has a retention period of three days, the csrftoken has a retention period of one year.
Name: notice_campaign_introduction
Cookie entity: F2F
Purpose: is a necessary cookie that helps determine if F2F should show you certain necessary informational banners on our website.
Retention period: three months.
Disabling of cookies
You can set your web browser to only accept cookies with your consent. For more information, please consult your browser's manual. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.
Removal of cookies
Most cookies have an expiration date. This means that they will automatically expire after a certain period and no longer register any data concerning your visit to the website. Another option is to remove the cookies manually before the expiration date. In order to do this, consult your browser’s manual.
Contact details
F2F B.V.
Keizersgracht 520 H
1017 EK AMSTERDAM
The Netherlands
E-mail address: privacy@f2f.com
Chamber of Commerce number: 83805753