Billing & Payments

F2F.com is committed to providing a seamless, secure and effective payment and payout experience for all users and creators. To achieve this, we employ the services of multiple esteemed partners, including OnlinePaymentPlatform, Pay.nl, SegPay, and Paxum.
These trusted partners have been carefully selected for their robust security measures, convenience, and reliability, all of which align with our core value of ensuring user safety and satisfaction. They are integral to our operations, supporting a multitude of transactions on our platform every day, from initial payments to final payouts.
OnlinePaymentPlatform, Pay.nl, SegPay, and Paxum each have their own dedicated support teams equipped to handle inquiries or issues pertaining to payments or payouts. They are easily accessible, and ready to assist you should you have any questions or concerns regarding transactions made through their systems.
However, we understand that navigating these various platforms can be challenging. So, if you need help or encounter difficulties, do not hesitate to reach out to us directly. The F2F.com support team is always available to help resolve any issues or answer any queries you may have. You can contact us at support@f2f.com.
We value transparency and want to make it easy for you to get the help you need. Therefore, should you prefer, you can also reach out directly to the support team of the payment or payout provider. Detailed contact information for each provider is listed below:
OnlinePaymentPlatform: https://onlinepaymentplatform.com/en/support or +31 (0) 15 889 8888
Pay.nl:
https://www.pay.nl/en/paid-via-pay or +31 (0) 8888 666 66
SegPay:
https://cs.segpay.com/ or +1 954 414 1610
Paxum:
https://www.paxum.com/contact-us/ or +1 (866) 347-4781
At F2F.com, we strive to make every transaction as smooth as possible, and your satisfaction is our priority. Whether you choose to reach out to us or directly to our trusted payment partners, you can rest assured knowing that help is just an email away.